Privacy Notice

Privacy Notice

1. Introduction Protecting personal information is a key priority. This Privacy Notice explains how personal data may be gathered, used, and safeguarded when individuals interact with the services available on this platform. By accessing the platform or placing an order, users acknowledge that their information may be handled according to the practices outlined in this policy.

2. Information We May Collect

  • Information Provided by Users: We collect details provided voluntarily when you complete a purchase, subscribe to updates, submit feedback, or contact support. This includes names, email addresses, billing/shipping information, and contact details.

  • Automatically Collected Information: Technical data such as IP addresses, device types, browser details, and browsing behavior may be collected automatically via cookies and server logs to improve site performance.

  • Third-Party Sources: In limited cases, we may obtain information from external sources to verify delivery addresses or assist in fraud prevention.

3. Cookies and Tracking Technologies We use cookies to support essential website functionality and improve your experience.

  • Essential Cookies: Required for shopping cart and secure checkout.

  • Performance & Functional Cookies: Help us analyze site usage and remember your preferences (language, currency).

  • Advertising Cookies: Used to display promotional content relevant to your interests. Users can manage these preferences through their individual browser settings.

4. How Personal Information May Be Used Data is used for processing orders, providing customer service, improving website functionality, sending promotional updates (with an opt-out option), and preventing unauthorized activities.

5. When Information May Be Shared We share data only in limited circumstances:

  • Service Providers: Trusted partners assisting with payment processing, shipping logistics, and technical support.

  • Legal Requirements: Disclosure required to comply with applicable laws or official legal requests.

  • Operational Changes: Relevant information may be transferred during restructuring to ensure the continuation of services.

6. User Rights and Choices Users may opt out of marketing communications at any time via the unsubscribe link in our emails. You may also contact our support team to request access to, updates for, or the removal of your personal information.

7. Data Security We implement reasonable technical and administrative safeguards, including SSL encryption for sensitive payment data. While we strive to protect your information, please be aware that no online system is entirely exempt from potential risks.

8. Data Storage and International Transfers Personal data may be stored on secure servers in Hong Kong or other regions where our partners operate. By using this platform, you acknowledge that your information may be processed internationally to fulfill operational and legal requirements.

Contact Information

For questions regarding this Privacy Notice or requests related to your personal data, please contact our support team:

  • Email: service@optiliea.com